I-PASS is now being used by more than 80 leading hospitals in the U.S.


As CMO for a large health system including an academic medical center, 25 community hospitals and 2600 physicians, I am deeply concerned about safety during transitions of care. This approach has the potential to enhance safety at the grass roots level where the transfer of responsibility takes place. We will be interested in participating in further development or use of this approach (and related tools) as soon as they are available.

Mack C. Mitchell, MD, VP for Population Health and CMO for UT Southwestern Accountable Care Network CMO for Southwestern Health Resources

IPASS has made a significant improvement in patient safety at Lucile Packard Children’s Hospital Stanford, and we are now spreading it across Stanford Medical Center as well. I have seen first-hand how the IPASS framework has helped expose potential patient safety errors, and saved patients from having to experience these errors. As a residency program director, I have seen how easy it is to teach and implement. This is the single most effective patient safety educational bundle that I have seen in my 9 years of program leadership!

Becky Blankenburg, MD, MPH, Associate Chair of Education Pediatrics Residency Program Director Stanford School of Medicine

Every patient knows that poor communication can lead to errors. I-PASS is a simple, structured communication method that has led to a 30% reduction in medical error in pilot hospitals. There are very few interventions in the world that can claim that kind of success rate.

Helen Haskell, Mother and Founder of Mothers Against Medical Errors

Healthcare has changed dramatically and handoffs, which were never very good, have now become dangerously inadequate. This has become more acute with a greater range of diagnoses and treatments, team-based care and work hour restrictions. We lag far behind other high reliability professions.

David Shahian, MD, Vice President, Edward P. Lawrence Center for Quality and Safety, Massachusetts General Hospital


  • Patient Safety Movement Foundation Innovation Award – Recipient (2018)

  • John M. Eisenberg Award for Innovation in Patient Safety and Quality – Recipient (2017)
  • PHM Safety and Quality, Award Recipient (2015)
  • “Top Articles” in Medical Education (#1 and #2) at Pediatric Hospital Medicine Annual Conference (2014)
  • HBS-HMS Health Acceleration Cox Award Recipient (2014)
  • Community / Patient Empowerment Award, Boston Children’s Hospital Taking on Tomorrow Conference (2013)
  • Accreditation Canada Leading Practices, Award Recipient (2013)

  • AAMC Readiness For Reform (R4R) Health Care Innovation Challenge – Honorable Mention (2012)
  • Ray E. Helfer Award for Innovation in Pediatric Education – Award Recipient (2011)


Four Ideas That Could Transform Healthcare Delivery “The I-PASS Handoff Process has been associated with a 30% reduction in injuries due to medical errors in nine hospitals. Medical professionals transmit vital information at every change of shift and whenever a patient changes locations.
Harvard Business Review, October 2015

The I-PASS signout format is now widely used in graduate medical education and is considered the gold standard for effective signout communication between physicians.

PSNet, Patient Safety Network, July 2016
Avoiding Medical Errors in the Hospital “The risk for medical errors increases during handoffs. If you’re privy to the handoff discussion between doctors or teams, you can confirm your care instructions or next management steps and address any omissions about your health, such as drug allergies or a special diet.
Healthafter50, August 2016