Reduce Patient Harm with I-PASS

The I-PASS Institute provides hospitals with a proven blueprint for assessing and implementing a standardized handoff process making it easier for hospitals to reduce their patient harm caused by miscommunication.

Implementing the I-PASS Patient Safety Institute's solution ensures sustained adherence to the I-PASS mnemonic structure over time and leads to reductions in harm to patients. Our I-PASS Bundle has been clinical proven to reduce patient harm by up to 70% when all tools of the bundle are used together.

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1

Assess & Plan

Assess your institutional environment to define the scope and timeline.

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2

Train & Implement

Train all providers to optimize the standardized handoff format.

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3

Improve & Sustain

Ensure ongoing monitoring and provide a measurement of patient safety.

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A Proven Blueprint for I-PASS Implementation

The I-PASS Institute provides hospitals with a proven blueprint for implementation, making it easier for hospitals to implement with real-world eperience and technology-enabled tools.

Institutional Handoff Strategy Development

Experts in the I-PASS Handoff Program help drive implementations and navigate challenges to change practice.

  • Experience gained from implementations in 80 + institutions
  • Timelines and implementation milestones
I-PASS Certified Coaches

Certified Coaches with years of real-world implementation experience guide hospitals every step of the way

  • Leverage experience from previous implementation efforts to offer guidance and oversight to all aspects of the I-PASS implementation process
  • Actively manage the relationship with I-PASS sites through site-visits and regular conference calls
  • Customize an implementation and sustainment plan that ensures effective adaptation and use of I-PASS Institute tools and services based on the unique enabling factors and barriers that exist within each hospital
I-PASS Training

Our interactive, online simulation environment makes initial and ongoing training engaging, efficient and effective, for permanent and rotating staff.

  • Engages trainees through an innovative simulated handoff experience with specialty-specific scenarios
  • Users practice both verbal and written handoffs and then record a synthesis for a received patient
  • Affords ability to train an unlimited number of users without the need for in-person didactic workshops
  • Facilitates new user pieces of training and refresher courses as needed
  • We have pre-developed modules in a wide array of specialties, and can work with content experts to develop additional modules for your institution
I-PASS Assessment & Improvement

A web-based benchmarking tool that facilitates direct observational reinforcement by tracking key metrics.

  • Allows for secure, evidence-based assessment of handoff processes
  • Automates data collection and analysis on smartphone, tablet or workstations
  • Offers the opportunity for internal and external benchmarking
  • Affords ability to generate run charts, compliance reports, and dashboards in real-time at the unit, specialty, or hospital level
  • Implemented simply with no IT staff requirements
I-PASS eVIEW

Pre-built I-PASS templates can be customized by care area to facilitate the written handoff process

  • Clinical service leaders can customize as many templates as needed to meet care area workflows
  • Web-based, administrative access to the “Template Editor” allows for efficient management of templates (add, change, etc.)
  • The library is preset with the I-PASS Institute’s pre-configured templates
  • Ability to update in real-time reduces dependencies on hospital IT staff and facilitates rapid cycle improvement
  • Fully encrypted to ensure industry standards for privacy and security
Return on Investment

The insurer and the hospital share a mutual financial benefit when a standardized handoff program is implemented.

  • Research shows that medical errors are a serious source of financial loss for hospitals across the country
  • Of 350,000 malpractices cases, communication was shown to be a factor in 30% of cases, which represent $1.7 billion in total incurred losses
  • Adverse events are costly, and a reduction in adverse events can result in significant savings. The insurer and the hospital share a mutual financial benefit when a standardized handoff program is implemented
Institutional Handoff Strategy Development

Experts in the I-PASS Handoff Program help drive implementations and navigate challenges to change practice.

  • Experience gained from implementations in 80 + institutions
  • Timelines and implementation milestones
I-PASS Certified Coaches

Certified Coaches with years of real-world implementation experience guide hospitals every step of the way

  • Leverage experience from previous implementation efforts to offer guidance and oversight to all aspects of the I-PASS implementation process
  • Actively manage the relationship with I-PASS sites through site-visits and regular conference calls
  • Customize an implementation and sustainment plan that ensures effective adaptation and use of I-PASS Institute tools and services based on the unique enabling factors and barriers that exist within each hospital
I-PASS Training

Our interactive, online simulation environment makes initial and ongoing training engaging, efficient and effective, for permanent and rotating staff.

  • Engages trainees through an innovative simulated handoff experience with specialty-specific scenarios
  • Users practice both verbal and written handoffs and then record a synthesis for a received patient
  • Affords ability to train an unlimited number of users without the need for in-person didactic workshops
  • Facilitates new user pieces of training and refresher courses as needed
  • We have pre-developed modules in a wide array of specialties, and can work with content experts to develop additional modules for your institution
I-PASS Assessment & Improvement

A web-based benchmarking tool that facilitates direct observational reinforcement by tracking key metrics.

  • Allows for secure, evidence-based assessment of handoff processes
  • Automates data collection and analysis on smartphone, tablet or workstations
  • Offers the opportunity for internal and external benchmarking
  • Affords ability to generate run charts, compliance reports, and dashboards in real-time at the unit, specialty, or hospital level
  • Implemented simply with no IT staff requirements
I-PASS eVIEW

Pre-built I-PASS templates can be customized by care area to facilitate the written handoff process

  • Clinical service leaders can customize as many templates as needed to meet care area workflows
  • Web-based, administrative access to the “Template Editor” allows for efficient management of templates (add, change, etc.)
  • The library is preset with the I-PASS Institute’s pre-configured templates
  • Ability to update in real-time reduces dependencies on hospital IT staff and facilitates rapid cycle improvement
  • Fully encrypted to ensure industry standards for privacy and security
Return on Investment

The insurer and the hospital share a mutual financial benefit when a standardized handoff program is implemented.

  • Research shows that medical errors are a serious source of financial loss for hospitals across the country
  • Of 350,000 malpractices cases, communication was shown to be a factor in 30% of cases, which represent $1.7 billion in total incurred losses
  • Adverse events are costly, and a reduction in adverse events can result in significant savings. The insurer and the hospital share a mutual financial benefit when a standardized handoff program is implemented