A discovery and scope phase to understand your institutional environment and set the implementation timeline
Virtually deliver clinician trainings asynchronously in 30–40 minutes to clinicians, observing and measuring progress as methods are integrated into your workflow
Detailed reports monitor how key I-PASS process adherence and outcome metrics are met and the opportunities for continuous improvement in handoff communication
A virtual Training platform where clinicians can practice giving and receiving written and verbal I-PASS structured handoffs
Direct observation tools for monitoring handoffs and gaining insights into I-PASS adherence in real time
An electronic platform that integrates with any EHR to facilitate the written handoff process
A process- and culture-change campaign to ensure program adoption and sustainability
An Implementation Guide that complements the expertise of our Coaching and Program Management Team to outline the key milestones for effective I-PASS implementation
A discovery and scope phase to understand your institutional environment and set the implementation timeline
Uncovering the strengths and opportunities in your existing communication workflows in your current transitions of care environment
Understanding your culture and how decisions are made
A co-created vision for handoff improvement
Lean on our I-PASS implementation background to set you and your teams up for success
The Coaching and Program Management Team participates in all site visits, supports the scheduling of meetings or workshops, facilitates program participation, and shares progress updates sitewide
A detailed road map for implementation and sustainable adoption of I-PASS Institute tools, tailored to your institution’s distinct set of circumstances
Observation of live handoff sessions throughout the institution, across care teams and roles
Meetings with key stakeholders at all levels of your institution (C-suite, front-line providers, quality and safety teams, etc.)
Informational sessions aimed at building momentum around the importance of handoff communication to substantially improve patient safety
Trainees are immersed in interactive, simulated handoff experiences based on real scenarios that happen on the frontlines
Modules are pre-built for a variety of specialties, and we have content experts ready to develop modules tailored to your needs
Activities include practicing verbal and written I-PASS handoffs, followed by summarizing those handoffs for a received patient
Our fully online learning system allows for an unlimited number of participants to train and take refresher courses – no in-person workshops required
The eVIEW library comes pre-set with the I-PASS Institute’s templates, which can be easily integrated into any EHR
Industry standards are met through our fully encrypted interface
Mix and match templates, adjust font size, and adapt other criteria to meet the needs of each clinical unit
Print landscape PDFs, sort by criteria such as illness severity or patient name, and toggle notes on or off in the print view — all to facilitate handoff support across the care team
I-PASS eVIEW can seamlessly integrate into major EHRs and measurably improve your patient safety culture.
Available across major EHR vendors
Library of pre-built written handoff templates for 85% of major healthcare specialties, including emergency medicine, internal medicine, surgery, and more
Quickly transfer and customize templates to other care areas directly through your EHR, no additional IT resources required
Easy integration into PDSA cycles, and standardized formats to enhance readability and printing optimization
Align on performance measures and internal and external goals for team development in handoff communication
Facilitate I-PASS handoff adoption and aptitude across the team by creating and sharing adherence run charts
Develop iterative plans to test, observe, and integrate these handoff practices to achieve sustained behavior, and ultimately, a positive culture change
Boston, MA 02108