Bundled Solutions for Residency Programs

The I-PASS Institute offers solutions for training residents on an evidence-based handoff communication method and assessing adherence over time.


I-PASS® is an evidence-based package of interventions created to reduce communication failures during patient handoffs and transitions of care. The I-PASS Institute was developed to facilitate large-scale implementations of I-PASS. It has developed – and is operationalizing – cloud-based solutions which support our Coaching and Program Management services.

In an effort to strengthen GME programs across the nation, we are offering two bundles to assist residency programs in implementing the I-PASS Handoff Method.

View how we can address ACGME Requirements
View our residency specific data
View pricing by downloading our residency brochure

Bundle Items: Training, Assessment,  & eVIEW

I-PASS Training

An interactive, online, virtual environment in which residents complete both a verbal and written handoff, a handoff synthesis, and then compare each to a gold standard response. Training takes approximately 45 minutes total, and can be completed prior to or during orientation as applicable.

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I-PASS Assessment & Improvement

A software tool that facilitates learning, feedback, and reinforcement through direct observation of handoff sessions. This platform measures resident adherence to the mnemonic, quality of communications, and can also collect reports of patient harms related to handoffs.

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Provides a user-friendly solution to preparing a companion document to support the verbal handoff. I-PASS eVIEW provides patient information in the I-PASS format, which is easily configured by each unit at an institution to meet their needs. I-PASS eVIEW can be integrated with all major EHRs via a read-only interface.

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Professional Services to accompany the above solutions will be scoped and quoted per the needs of your residency program.

GME Focused Webinar

Webinar Recording Now Available!

Discover the importance of standardized handoff communication as it relates to patient safety, residency programs, and ACGME Transitions of Care Requirements.

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I-PASS ACGME Brochure For Residency Programs

Download the I-PASS Residency Program brochure – using the form below – to discover how you can ensure compliance with the ACGME Common Program Requirements, Section VI.

View our pricing by downloading our residency brochure above.

I-PASS Process for Adoption and Sustainment: Residency Specific Data

The use of I-PASS Institute services and solutions improves the quality of care and reduces harms to patients.

I-PASS Handoff Resident Adherence

Adherence Data

This graph depicts overall adherence to the I-PASS mnemonic among residents in programs implementing with the I-PASS Institute.

I-PASS Rate of Harms to Patients Due to Errors During Handoff

Patient Harms Reduction Data

This bar chart depicts the reduction in provider-reported patient harms in residency programs implementing with the I-PASS Institute.

Do Your Residents Use a Standardized Process in Transitions of Care?

Think about these questions in relation to your program:

  • Does your program focus on transitions of care?

  • Do your residents use a standardized form of communication during handoffs?
  • Do you measure adherence to this communication method?
  • Do you measure the impact of this communication method on reductions in patient harm?
  • Has your written handoff document been adapted by care area?
  • Does your written handoff document integrate with your EHR?
  • Is your program meeting the ACGME Transitions of Care Requirements?

If your response is “No” to any of the above, the I-PASS Patient Safety Institute can support you in answering “Yes”, and becoming ACGME compliant. Our bundle of interventions has been optimized for implementations with residency programs.

ACGME Common Program Requirements Section VI

Section VI.E.3. Transitions of Care1

1Accreditation Council for Graduate Medical Education. (2018). ACGME Common Program Requirements. Retrieved from https://www.acgme.org/Portals/0/PFAssets/ProgramRequirements/CPRResidency2019.pdf.

VI.E.3.a Programs must design clinical assignments to optimize transitions in patient care, including their safety, frequency, and structure.(Core)
VI.E.3.b Programs, in partnership with their Sponsoring Institutions, must ensure and monitor effective, structured hand-over processes to facilitate both continuity of care and patient safety.(Core)
VI.E.3.c Programs must ensure that residents are competent in communicating with team members in the hand-over process.(Outcome)

Benefits of I-PASS Adoption

  • Fulfills ACGME common requirements

  • Reduces handoff safety events
  • Provides a concrete step toward becoming a high-reliability organization
  • Provides potential financial savings from malpractice claims and reduced errors
  • Supports Joint Commission compliance
  • Improves the culture of safety scores
  • Supports cultural changes for sustainment

View Our Bundled Solutions And Pricing

Bundle A: I-PASS Training, I-PASS Assessment & Improvement, and I-PASS eVIEW
With this bundle of solutions, you can ensure all residents are trained on a structured handoff method, collect observation data to track progress, adherence and feedback, and provide residents with optimal tools for facilitating the written handoff process.

Bundle B: I-PASS Training and I-PASS Assessment & Improvement
With this bundle of solutions, you can ensure all residents are trained on a structured handoff method, and collect observation data to track progress, adherence and feedback.

View Pricing In Our Residency Brochure